Blogs

Comparison Between Salesforce B2B And B2C Commerce

In today’s digital era, the internet and smart devices play a critical role in one’s life, forcing tech-savvy business owners to adapt to the new realities of eCommerce and transform the future of their eCommerce business. One of the absolute reasons companies are shifting towards online companies is the ability to interact with customers on…

How To Set Up Salesforce Files Connect

As businesses become more reliant on apps like Salesforce.com and SharePoint, the ability to transfer information between them opens up new possibilities for streamlining business operations. The ability to integrate distinct programs reduces the need for users to switch between applications to access related information and avoid data duplication. Apps like Salesforce.com and Google Drive…

A Comprehensive Guide To Getting Started With Salesforce Communities

In today’s ever-changing business environment, real relationships and direct interactions are the two cornerstones for business success. There is no denying that, with the rise of automation, customers want more personalized brand interaction and engagement to boost their business bottom line. This is where Salesforce communities come into the fray.  With the Salesforce Community Cloud…

How To Improve Sales Productivity With Salesforce Lightning Voice With Just Click To Call?

Salesforce, the world’s number 1 customer relationship management company, came up with the concept of Lightning Voice. This out-of-the-box add-on enables voice calls directly within the Salesforce Sales Cloud for both inbound and outbound calls. One of the biggest advantages of Salesforce Lightning Voice is the fact that it streamlines the otherwise-complicated process of logging…